Privacy Policy

This Privacy Policy describes how Getexcart (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from getexcart.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

We may use the information to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and those of users or others.

What Personal Information We Collect

Information We Collect Directly from You

  • Contact details: name, address, phone number, and email.
  • Order info: billing/shipping addresses, payment confirmation, and related details.
  • Account info: username, password, security details.
  • Support interactions: any communication or content you send us.

Information We Collect About Your Usage

  • We use cookies and tracking technologies to collect data like IP address, browser/device type, and interaction behavior.

Information from Third Parties

  • Service partners such as:
    • E-commerce platforms (e.g., Shopify)
    • Payment processors (for billing and fraud prevention)
    • Marketing and ad tech partners

How We Use Your Personal Information

  • Service Fulfillment: Process payments, ship orders, manage returns, and maintain your account.
  • Marketing & Advertising: Send offers or promotions (with your consent where required).
  • Security: Detect fraud or abuse and enforce policies.
  • Customer Service: Respond to queries and improve overall experience.

Cookies

We use cookies and similar technologies to enhance user experience, run analytics, and deliver personalized services. You can manage your cookie preferences via your browser settings.

Shopify-specific cookie policy: https://www.shopify.com/legal/cookies

How We Disclose Personal Information

We may disclose your information to:

  • Vendors and partners (e.g., IT, logistics, analytics, marketing)
  • Affiliates and within our corporate structure
  • Legal or regulatory authorities (when required)
  • In connection with business transactions (e.g., mergers or acquisitions)

We have disclosed certain personal information in the past 12 months as outlined in this policy, but we do not sell or use sensitive personal data without consent.

Third-Party Websites and Links

Links to third-party websites are provided for convenience. We are not responsible for the privacy practices or content of these external sites. Please review their respective policies.

Children’s Data

Our Services are not intended for children under the age of 16. We do not knowingly collect data from minors. If you believe your child has shared personal information, please contact us to have it removed.

Security and Retention

We implement industry-standard measures to protect your data, but no system is foolproof. Avoid sending sensitive info over unsecured channels.

Data is retained as long as necessary for the purposes outlined, including compliance with legal, operational, and contractual obligations.

Your Rights

Depending on your location, you may have rights including:

  • Access to personal data
  • Correction of incorrect info
  • Deletion of data
  • Data portability
  • Restriction or objection to processing
  • Withdrawal of consent
  • Right to appeal decisions
  • Managing communication preferences (unsubscribe links in emails)

To exercise your rights, contact us at info@getgetexcart.com.

Complaints

If you have concerns about our use of your data, you can contact us using the details below. If unsatisfied, you may also lodge a complaint with your local data authority (EEA residents: List of Authorities).

International Users

We may process and store your data in countries outside your own. For users in the EEA or UK, we rely on recognized legal mechanisms (e.g., Standard Contractual Clauses) to safeguard international transfers.

Contact

For any questions or to exercise your rights, please contact us at:

Email: info@getgetexcart.com