Last Updated: 29 July 2025

This Privacy Policy explains how Getexcart (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from https://getexcart.com (“Site”) or interact with our services.

By using our Site or Services, you agree to the terms of this Privacy Policy.

1. Changes to This Privacy Policy

We may update this policy to reflect changes in legal requirements, services, or data practices. When we do, we will revise the “Last Updated” date and post it here. Please review this page regularly.

2. What Information We Collect

We collect personal information you provide, automatically collected data, and data from third-party integrations.

Information you provide directly:

  • Name, email, phone number

  • Shipping/billing addresses

  • Order and payment details

  • Account login credentials

  • Customer service communications

Automatically collected data:

  • IP address

  • Device/browser type

  • Interaction behavior (pages viewed, time on site, etc.)

  • Cookies and tracking technologies

From third-party services:

  • Shopify (eCommerce platform)

  • PayPal (Payment processor)

  • Marketing and analytics partners

3. How We Use Your Information

We use your information to:

  • Fulfill and manage orders

  • Process payments and handle returns

  • Provide customer support

  • Improve website performance

  • Send marketing (where legally permitted)

  • Prevent fraud and secure the platform

  • Comply with legal obligations

4. How We Share Your Information

We may share your information with:

  • Service providers (e.g., shipping partners, payment processors, marketing agencies)

  • Legal or regulatory authorities when required

  • Affiliates within our business group

  • In case of business transitions (e.g., mergers, acquisitions)

We do not sell or share your sensitive data without your explicit consent.

5. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy policies or practices. Please review their terms before sharing information.

6. Children’s Privacy

Our services are not intended for children under 16. If you believe a child has shared personal data with us, contact us at info@getexcart.com to request its deletion.

7. Security and Data Retention

We use industry-standard security protocols to protect your data. However, no method of transmission or storage is completely secure.

We retain your data only as long as necessary for our operational, legal, and business purposes.

8. Your Rights

Depending on your location, you may have rights such as:

  • Accessing your data

  • Correcting inaccuracies

  • Requesting deletion

  • Withdrawing consent

  • Objecting to processing

  • Data portability

  • Managing communication preferences

To exercise any of these rights, email us at info@getexcart.com.

9. International Users

If you’re accessing from outside India (e.g., EU or UK), your data may be transferred to and processed in other countries. We use standard legal safeguards (like Standard Contractual Clauses) for cross-border transfers.

10. Contact Information

Company Name: GETEXCART
Company Number: 15-0096819
Email: info@getexcart.com
Phone: +91 9782248000

Main Office Address:
H.No. 53, Sant Kripal Nagar, Street No. 10, Setia Farm,
Sri Ganganagar, Rajasthan – 335001
District: Ganganagar, India

Business Hours: Monday to Sunday, 9:00 AM – 5:00 PM (EST)
Response Time: We aim to respond within 24 business hours.

Social Media: